We build, manage
and automate your IT
So you can focus on your business. Cloud, support, web & AI workflows — personal, fast, affordable.
What We Do
Services built for real business needs
From cloud infrastructure to daily IT support — we handle the technical side so you can grow.
Cloud Architecture
AWS, Azure & GCP setup, migration from on-premise, cost optimization, security & IAM configuration.
- Account setup & configuration
- Cloud migration
- Cost optimization
- Security & IAM
IT Support
Remote and on-site support for Berlin businesses. Windows & Linux administration, troubleshooting, incident response.
- Remote via TeamViewer / RustDesk
- On-site (Berlin area)
- Windows & Linux admin
- Incident response
Web Development
Modern landing pages, business websites, and web apps. Domain, hosting, SSL — everything handled.
- Landing pages & websites
- Web apps (React / Next.js)
- Domain, hosting, SSL
- Maintenance & updates
AI Automation
AI-powered business workflows, API integrations with Zapier / n8n, document and email automation.
- AI-powered workflows
- API integrations (n8n / Zapier)
- Document automation
- Email & calendar bots
Network & PC Support
Router, switch & cable installation, WiFi setup, PC configuration and on-site troubleshooting for Berlin businesses.
- Router & switch setup
- WiFi network setup
- PC setup & configuration
- On-site troubleshooting
CCTV & Surveillance
Professional security camera installation, NVR/DVR configuration, and remote monitoring setup for homes and businesses.
- Camera installation
- NVR & DVR setup
- Remote monitoring access
- Maintenance & support
Free 30-min consultation available — book yours today
Our Process
How we get it done
Three simple steps from first contact to a fully working solution.
Free Consultation
Tell us about your business and IT needs in a free 30-minute call. No commitment, no sales pressure — just an honest conversation.
We Get to Work
We implement the solution quickly — cloud setup, network installation, or automation. Minimal disruption to your daily workflow.
Ongoing Support
We stay by your side with monitoring, maintenance, and fast response whenever something comes up. You're never on your own.
Transparent Pricing
Simple plans, no surprises
Monthly retainers or flexible hourly rates — you choose what fits your business.
Starter
Perfect for small businesses that need reliable IT support.
- 5 hours IT support / month
- Remote troubleshooting
- Email & chat support
- Response within 24h
- Monthly status report
- Network & PC support
Business
The most popular choice — support plus cloud resources.
- 10 hours support / month
- 1 cloud task / month
- Priority response (4h SLA)
- Remote & on-site (Berlin)
- Monthly review call
- Security monitoring
- Network & CCTV setup (1 task/month)
Pro
Unlimited support with full automation capabilities.
- Unlimited IT support
- Full automation suite
- Dedicated account manager
- 1h response SLA
- Cloud architecture review
- Custom AI workflows
- Full network & CCTV management
Hourly Rates
IT Support
€40–60/hr
Cloud Architecture
€60–90/hr
Web Development
€50–80/hr
AI Automation
€60–100/hr
Network & PC Support
€40–60/hr
CCTV & Surveillance
€40–60/hr
Client Reviews
What our clients say
“SysNova set up our entire network and POS system in one day. Fast, professional, and they explained everything in plain language. Highly recommended for any Berlin business.”
Thomas K.
Restaurant Berlino
“Our new website went live in two weeks — clean design, fast loading, and they handle all updates. Exactly what a small studio needs without the agency overhead.”
Sarah M.
Design Studio Mitte
“Migrated our entire infrastructure to AWS. 40% lower costs and everything runs smoother than before. The team is always reachable — even for quick questions.”
Marcus B.
B&B Logistics GmbH
The Team
Small team, senior expertise
Two specialists. Direct communication. No account managers in between.
Wasiem
IT Support · Web Dev · AI & Automation
Computer engineering student with hands-on experience in IT support, modern web development, and AI workflow automation. Bridges technology and business goals efficiently.
Skills
Languages
Cloud Architect
Cloud · Infrastructure · DevOps
Senior cloud architect with deep expertise across AWS, Azure, and GCP. Specializes in infrastructure as code, DevOps pipelines, and enterprise-grade security configurations.
Skills
Languages
Available for new clients in the Berlin / DACH region
· English · German · Arabic ·
FAQ
Frequently asked questions
Our remote services — cloud architecture, IT support, web development, and AI automation — cover all of Germany and the DACH region. On-site visits are limited to the Berlin area.
No lock-in. Monthly retainer packages can be cancelled with 30 days' notice. Hourly projects are billed after completion — no long-term commitment required.
Business clients get a 4-hour SLA, Pro clients get 1 hour. Starter clients are handled within 24 hours. For critical outages, we always prioritize regardless of plan.
Yes, we're happy to sign a mutual NDA before any project begins. DSGVO compliance and data privacy are standard in all our engagements.
Bank transfer (SEPA) and PayPal. Invoices are issued after each month or project milestone. First-time clients may be asked for a small upfront deposit.
Absolutely. Many clients start with a single task — a website, a network setup, or an automation workflow — and expand from there. No need to commit to a full package upfront.
Contact
Ready to get started?
Tell us about your business and IT needs — we'll get back to you within 24 hours.
Why SysNova?
- Free 30-min consultation
- Fast response — no agency delays
- Multilingual: EN · DE · AR
- Transparent pricing, no hidden fees
- Berlin-based, available on-site
Or reach us directly
info@sysnova-it.de